Privacy Policy

The data controller is Lamb & Cooper, 134 Kent Street, Unit 140C, Charlottetown, PE C1A 8R8, Canada, business number 799178769 RT0001. Our Privacy Officer can be reached by post at that address or by telephone at +1 782-377-8566.

• Technical data collected automatically: IP address (often truncated), browser type and version, operating system, device type, screen size, referring URL, pages viewed, time on page, scroll depth and clicks on advertising links.
• Cookie and identifier data: cookie IDs, local storage values such as your cookie-consent choice, and advertising identifiers set by our measurement partners.
• Information you volunteer: if you telephone or write to us, the contact details and the content of your enquiry.

We do not operate a checkout. We never receive your card number, banking details or full delivery address; those are collected directly by the merchant on its own systems under its own privacy policy.

• To display the website correctly and keep it secure and available.
• To measure advertising performance: how many people saw a page, clicked a product link, or completed a purchase after a click.
• To detect and prevent fraud, bot traffic and click abuse.
• To answer enquiries and handle complaints.
• To comply with legal, tax and regulatory obligations.

Where consent is required — in particular for analytics and advertising cookies — we rely on the consent you give through our cookie banner, and you may withdraw it at any time. Otherwise we rely on our legitimate business interest in operating and measuring our advertising, balanced against your privacy.

• Hosting and content delivery providers that serve this website.
• Analytics and advertising partners such as native advertising networks (for example Outbrain or comparable platforms) and affiliate tracking providers, which receive click and conversion signals.
• Merchants and advertisers, in aggregated or click-level form, to reconcile commissions.
• Professional advisers and authorities, where required by law or to establish or defend legal claims.

We do not sell personal information. Some partners are located outside Canada, including in the United States and the European Union; where information is processed abroad it may be accessible to foreign courts and law-enforcement bodies. We use contractual safeguards to require comparable protection.

Server and security logs are retained for up to 12 months. Analytics and advertising measurement data is retained for up to 26 months, usually in aggregated form. Correspondence is retained for up to 24 months after the matter is closed, or longer where a legal or tax obligation requires it. Your cookie-consent choice is stored in your browser for up to 12 months.

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Withdraw consent to non-essential cookies and to analytics or advertising processing.
• Request deletion of information we are not required to retain by law.
• Complain to us and, if you are not satisfied, to the Office of the Privacy Commissioner of Canada or your provincial privacy regulator.

Write to the Privacy Officer at the address above or call +1 782-377-8566. We respond to verified requests within 30 days.

The website is served over encrypted HTTPS connections. We apply access controls, least-privilege administration and regular software updates. No method of transmission or storage is completely secure, and we cannot guarantee absolute security; if a breach creates a real risk of significant harm we will notify affected individuals and the regulator as PIPEDA requires.

This website is intended for adults. We do not knowingly collect personal information from children under 13 (or under the age of consent in your province). If you believe a child has provided us information, contact us and we will delete it.

Clicking a product button takes you to a third-party store. That site operates independently and its privacy policy, not ours, governs the information you provide there. Review it before purchasing.

We may update this policy to reflect changes in our practices or the law. The revision date at the top of this page always shows the current version. Material changes will be highlighted on the website.